Technical & Academic Support for Online Courses
24/7 Phone Support
Toll free: 877-688-8817
Note: 24/7 support available via phone only.
How to get help with Learn: Support Tickets, FAQ, Video Tutorials, Resources
Visit UNM Online's Help website for assistance.
Extended Learning provides comprehensive support for the UNM Enterprise Learning Management System (LMS), Blackboard Learn. Support is available for students and faculty.
UNM Knowledge Base
StudentInfo is UNM's Knowledge Base of answers to frequently asked questions.
Search for UNM Learn topics in STUDENTINFO.
Faculty: FastInfo is UNM's Knowledge Base of answers to frequently asked questions for faculty.
Search for UNM Learn topics in FASTINFO.
The UNM Center for Academic Support (CAPS) provides a range of services, including interactive online tutoring, to help students meet the challenges of their courses at UNM.
All the resources of UNM's library system are available at UNM's ELIBRARY link. “Ask a Librarian” is available by chat, text, email or phone.
The University Libraries are now part of Worldshare Management Services (WMS) which provides students with access to search liibraries worldwide. Print course reserves are also found at this link.
Links to UNM support, services, and activities
Students.unm.edu is a one-stop information source for UNM academic services, social activities, cultural activities, and health and wellness support, on and off campus.
UNM Online Advisement
toll free: 1-866-869-6040
Academic Program Advisement
Visit UNM Online's Program Advisor List
for advisor contact information,
links to degree program websites
and faculty directories.